Retail Oracle – Case Study

Sigma Group and DJS Project Management are independent businesses offering a range of retail and supply chain project solutions including: store/site surveying, preparation of CAD drawings and scheme phasing drawings, project management, equipment procurement, and health and safety planning.

“The new survey application developed by Amethyst provides us with the ability to conduct multiple site surveys with ease. Our customers are very impressed with their ability to view survey results online through their own secure login.” Craig Bennett, Director – Sigma Group.

The Challenge

Our clients required an electronic system designed to allow on site surveys to be completed by Project Managers. The brief was that the information gathered, including photographic evidence, needed to be immediately available for viewing and editing via on online portal.

After looking on the market for an off-the-shelf IT system, nothing was available that would satisfy the exacting requirements, therefore a bespoke system with built-in flexibilty was required.

A tablet would be the mobile device of choice as this offered portability and a touch screen interface but with the size and power required for a pleasant and productive experience.

A rugged PDA or mobile phone solution was deemed not suitable as it was important that a good size and good quality screen was available to view multiple questions/answers.

The Solution

Two applications were required from a software perspective: a mobile tablet based application was required to capture the survey information, and a central web application to be able to provide access to survey data and reporting.

Amethyst Systems were able to build a fully bespoke system that fulfilled all client requirements and provided a tablet application that can sync up a completed survey in under a minute.

“The Retail Oracle system gives an immediate view of survey data. Engineers can work offline and then upload results in seconds when online. This systems puts us above the competition.” Dave Jordan, Director – DJS Project Management Limited.

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White Arrow Logistics

"Amethyst Systems have fulfilled our IT requirements in an amazingly short time frame, the support we have had during the implementation of the system and on-going has been invaluable in helping us meet our customer commitments."

Stephen Creek
Operations Manager, White Arrow Logistics Ltd

Retail Oracle

“The new survey application developed by Amethyst provides us with the ability to conduct multiple site surveys with ease. Our customers are very impressed with their ability to view survey results online through their own secure login.” Craig Bennett, Director – Sigma Group.

Ramsdens Solicitors

“Ramsdens solicitors had grown over the years and so did our deeds database! Unfortunately, we only had access to the database for a single user so we employed Amethyst to take it from a single user access solution to a user-friendly web interface to service 150 staff using Microsoft core web and database technologies. We are very pleased with the work and the new solution even had some bells and whistles that we hadn’t thought about.” – Jamie Watson, IT Manager, Ramsdens Solicitors.

Sigma

“Amethyst Systems have again quickly delivered a simple, responsive and effective application. Our new software greatly helps us to manage our many energy efficiency projects and provides clients with immediate access to their project(s) status. The reporting suite helps to effectively view project status (Gantt chart) and also shows ROI to clients.” – Patrick Haslam, Programme Manager, Sigma.

OfficeScape

“Amethyst Systems has exceeded our expectations and delivered a fantastic system, on time and over specification. This system is invaluable to us and will underpin the sales and marketing activity of over 30 sales people, 250,000 prospects and 15,000 customers. I can’t recommend Amethyst Systems attitude, approach and delivery highly enough.” Andy Greening, Managing Director – OfficeScape Ltd.

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